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  • Double victory: Consumers choose SHOP APOTHEKE EUROPE as “Best Online Pharmacy” in Germany for the third time in a row and in Austria for the first time.
  • SHOP APOTHEKE is also the overall winner across all categories in Germany.


Venlo, the Netherlands, 21 October 2020. SHOP APOTHEKE EUROPE takes first place in the WEBSHOP AWARDS 2020-2021 in Germany and Austria in the selection of the best online pharmacy. The company was awarded the title of “Best Online Pharmacy” in both countries. In addition, SHOP APOTHEKE is not only the winner in the “Online Pharmacies” category, but also receives the highest score across all categories, making it the overall winner among all webshops in Germany.

In the Germany-wide online survey, which was conducted from 28 May to 3 September 2020, around 101,000 consumers gave a total of 91,628 ratings in 40 categories. Product range, price, product quality and delivery were among the key factors evaluated by consumers. In Austria, the voting period was from June 4 to September 10 2020 with around 45,200 consumers giving a total of 65,200 ratings in 20 categories.

“We are really happy that we have again been honoured in this way by consumers”, says Katharina Fontaine, Country Head Germany at SHOP APOTHEKE EUROPE N.V. “It is a terrific confirmation for our work that we were not just voted the best online pharmacy in Germany but also the best webshop”.

“The fact that we, as the market leader in Austria, have now also been voted the country’s best online pharmacy is a strong vote of confidence and shows that our customer-centric approach convincingly meets the needs of our customers,” adds Felix Behnke, Country Head Austria at SHOP APOTHEKE EUROPE.

The WEBSHOP AWARDS are considered a reliable seal of quality by both retailers and consumers. The renowned institute Q&A Insights B.V., which specializes in surveys and consulting in the retail sector, has been conducting the survey annually in several European markets since 2008.



SHOP APOTHEKE EUROPE is one of the leading and fastest-growing online pharmacies in Continental Europe. With the acquisition of Europa Apotheek Venlo in November 2017, SHOP APOTHEKE EUROPE significantly extended its European market leadership. The product range for the whole family in the areas of OTC, beauty and personal care products as well as prescription drugs is supplemented by high quality natural food and health products, low carb products and sports nutrition following the acquisition of nu3 GmbH in July 2018.

SHOP APOTHEKE EUROPE operates online pharmacies in Germany, Austria, France, Belgium, Italy, the Netherlands and Switzerland at this moment. SHOP APOTHEKE EUROPE delivers a broad range of more than 100,000 original products to over 5.9 million active customers (at the end of Q2 2020) fast and at attractive prices. In addition, SHOP APOTHEKE EUROPE provides comprehensive pharmaceutical consulting services.

SHOP APOTHEKE EUROPE N.V. has been listed on the regulated market of the Frankfurt Stock Exchange (Prime Standard) since 13 October 2016 and has moved up to the MDAX index on 21 September 2020.

In addition to being traded on the Frankfurt stock exchange, SHOP APOTHEKE EUROPE’S convertible bonds (ISIN: DE000A19Y072) are also tradeable on the Dutch Euronext stock exchange, which operates the stock exchanges in Paris, Amsterdam, Brussels and Lisbon.